DO YOU HAVE A QUESTION?
FREQUENTLY ASKED QUESTIONS

At Rattlesnake Mountain Enterprises, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at (509) 366-2892 or charleslevans@ratmtent1.com
What is the question?

Question : How much does it cost?

Answer: We charge $70.00 per hour plus some business cost adders like sales tax. We provide free estimates and one half hour of free diagnostic time. Our jobs are estimated using a program called Automotive Expert. Most jobs end up lower than our estimate. We charge $70.00 per hour plus some business cost adders like sales tax. We provide free estimates and one half hour of free diagnostic time. Our jobs are estimated using a program called Automotive Expert. Most jobs end up lower than our estimate.

Question : What is your warrantee?

Answer:Our warrantee for workmanship is 90 days or 3000 miles. Some work has a different warrantee. The warranty for parts installed is strictly that of the parts supplier.

Question : Will you install my parts?

Answer:Generally that is not a problem if you have quality parts. We do not warrantee work accomplished with parts supplied by the customer.

CALL FOR AN APPOINTMENT

Answer:

(509) 366-2892